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Your Wedded Content Pty Ltd
Trading as: Your Wedded Content
Website: https://yourweddedcontent.com.au
Contact email: [email protected]
Last updated: 12 October 2026
1. INTRODUCTION
Your Wedded Content Pty Ltd (referred to as “Your Wedded Content”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, enquire about our services, book our services, attend an event we cover, communicate with us or otherwise interact with our business.
We provide wedding content creation services, including capturing, creating, editing and delivering photographs, videos and other digital content.
We aim to handle personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business. Where other privacy laws apply to our activities, we will take the applicable requirements into account.
By interacting with us, you acknowledge that you have had the opportunity to read this Privacy Policy. This does not replace any consent or other legal basis required by applicable law.
2. WHO WE ARE
Your Wedded Content Pty Ltd operates the Your Wedded Content business and website.
For privacy-related enquiries, requests or complaints, you can contact us at:
Email: [email protected]
3. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our business and the services you use.
3.1 ENQUIRIES AND CLIENT INFORMATION
When you enquire about our services or become a client, we may collect:
• Your name and contact details, including email address, telephone number and mailing address where relevant.
• Wedding date, venue, location and event details.
• Information about your wedding plans, content preferences and service requirements.
• Booking details, contracts, invoices, payment status and related correspondence.
• Information you voluntarily provide when communicating with us.
• Relevant information about other people involved in your booking or event.
3.2 WEDDING PHOTOGRAPHS, VIDEOS AND EVENT CONTENT
When providing our services, we may collect and create:
• Photographs and video footage.
• Behind-the-scenes content and other digital recordings.
• Images, voices and other information that may identify clients, guests, suppliers or other attendees.
• Information about the timing, location and context of an event.
• Edited content, deliverables and associated project files.
Wedding content may contain personal information about people other than the client who booked our services. We take this into account when using, sharing and publishing content.
3.3 PAYMENTS AND FINANCIAL INFORMATION
We may collect information necessary to manage bookings and payments, including invoice details, payment confirmations, transaction references and relevant financial records.
Payments may be processed by third-party payment providers. We do not intentionally collect or retain full payment card details where these are handled directly by the payment provider.
3.4 WEBSITE AND TECHNICAL INFORMATION
When you visit our website, we or our service providers may collect technical and usage information, including:
• IP address and approximate location.
• Browser type, device type and operating system.
• Pages visited, referral sources and interactions with our website.
• Dates, times and duration of visits.
• Cookie identifiers and similar tracking information.
We may use website analytics services to understand how visitors find and interact with our website, measure website performance and improve our services and online presence.
The information collected depends on the analytics services and technologies enabled on our website.
3.5 COMMUNICATIONS AND FEEDBACK
We may collect information contained in emails, messages, meeting communications, feedback, reviews, testimonials, complaints and other interactions with us.
3.6 INFORMATION FROM OTHER SOURCES
Where reasonably necessary, we may receive personal information from people involved in your booking, event suppliers, authorised representatives, payment providers, social media platforms or other third parties.
Where we receive information about someone from another person, we will handle it in accordance with applicable law.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
Directly from you when you submit an enquiry, complete a booking form, enter into a contract or communicate with us.
• When we provide our services and capture content at weddings or related events.
• When you visit or interact with our website.
• Through cookies, analytics and similar technologies, subject to applicable consent requirements.
• From authorised representatives, clients, event organisers or other people involved in a booking.
• Through third-party service providers that support our business operations.
• Where reasonably practicable, we will explain why we collect personal information and how we intend to use it.
If you choose not to provide information we reasonably need to manage a booking or provide our services, we may be unable to respond to your enquiry, enter into a contract or provide some or all of the requested services.
5. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
• Responding to enquiries and communicating with prospective and existing clients.
• Preparing quotes, managing bookings and entering into contracts.
• Planning, capturing, editing, storing and delivering wedding content.
• Managing payments, invoices, refunds and financial records.
• Providing customer support and responding to feedback or complaints.
• Managing our business operations, administration and recordkeeping.
• Operating, maintaining, securing and improving our website.
• Measuring website traffic, visitor behaviour and marketing performance.
• Publishing and promoting our work in accordance with Section 6.
• Meeting legal, regulatory, insurance and contractual obligations.
• Establishing, exercising or defending legal claims.
• Protecting our business, clients, systems and property against fraud, misuse or security incidents.
We will not use personal information for purposes that are incompatible with the circumstances of collection unless permitted or required by applicable law.
6. WEDDING CONTENT, PORTFOLIOS AND SOCIAL MEDIA
Your wedding content is created primarily to fulfil the services agreed with our clients.
Under the terms of our client contract, we may use selected photographs, videos, behind-the-scenes content and other material captured during a wedding for our portfolio, website, social media accounts and other promotional activities, unless the client advises us otherwise in accordance with the contract.
Our clients can notify us of any applicable restrictions on marketing use before the event, in accordance with their contract. We will take those restrictions into account when selecting and publishing content.
Wedding content may feature identifiable clients, guests, suppliers and other attendees. Our client's agreement to our contract does not necessarily establish permission or another lawful basis for every use of every individual's personal information. We will take reasonable steps to address applicable privacy, consent and authorisation requirements, particularly when publishing identifiable content involving children or other individuals whose permission may be required.
We use wedding content for the purposes described above and do not assume that permission to capture or deliver content automatically permits every possible use or disclosure.
If you have concerns about the use of identifiable content, please contact [email protected]. We will consider requests to restrict, remove or stop using material, taking into account applicable law, contractual arrangements and the rights of other people.
Once content has been published online, third parties may copy, share or retain it beyond our control. We cannot guarantee the removal of copies held or redistributed by third parties.
7. WHEN WE DISCLOSE PERSONAL INFORMATION
We do not sell personal information.
We may disclose personal information to third-party service providers where reasonably necessary to operate our business, manage bookings, provide our services, process payments, maintain records and operate our website.
Depending on the information involved and the services we use, these providers may operate in the following categories:
• Client management and booking services: to manage enquiries, bookings, contracts and client communications.
• Email, communication and productivity services: to manage business correspondence, documents and meetings.
• Payment processing services: to process payments and related transactions.
• Accounting and financial administration services: to manage invoices, receipts, financial records and reporting.
• File storage, transfer and delivery services: to store, manage and deliver photographs, videos and other client content.
• Website hosting and technical infrastructure services: to host, maintain, secure and monitor our website and related systems.
• Website analytics and search reporting services: to measure website traffic, understand visitor behaviour and assess search performance.
• Social media and marketing services: to communicate with clients, publish content and promote our business.
We may also disclose personal information to professional advisers, insurers, regulators, law enforcement agencies, courts or other parties where required or authorised by law, or where reasonably necessary to establish, exercise or defend legal claims.
If our business is sold, restructured or transferred, personal information may be disclosed where reasonably necessary for that transaction and subject to applicable law.
Some service providers may process or store personal information outside Australia. Further information about overseas processing and disclosures is provided in Section 8.
8. OVERSEAS PROCESSING AND DISCLOSURES
Some of our third-party service providers may store, process or access personal information outside Australia. This may occur in countries where our service providers, their related entities, data centres or subprocessors operate.
Depending on the services used and their infrastructure, personal information may be stored, processed or accessed in countries including the United States, New Zealand, the United Kingdom, countries within the European Union, and other countries in which our service providers or their subprocessors operate.
We do not guarantee that personal information will be stored exclusively in Australia, and we may not know the precise location in which every item of personal information is stored or accessed at any given time.
Where applicable law requires us to take steps to protect personal information disclosed to overseas recipients, we will take those steps. Where the General Data Protection Regulation (GDPR) applies, we will implement any required safeguards for international transfers, which may include an applicable adequacy decision or approved contractual safeguards.
Where required by applicable Australian privacy law, we will identify the countries in which overseas recipients are likely to be located, where it is practicable to do so.
9. COOKIES AND WEBSITE ANALYTICS
Our website uses cookies and similar technologies to support website functionality, remember preferences where applicable, understand website traffic and improve the visitor experience.
We use website analytics services to measure how visitors interact with our website, including which pages are visited, how visitors arrive at our website and how our website performs.
Some cookies and similar technologies may be provided by third parties and may collect information about your device, browsing activity and interactions with our website.
We provide a cookie consent mechanism that allows visitors to accept or reject optional cookies and manage their preferences. Where required by applicable law, non-essential cookies and tracking technologies will only be activated after the necessary consent has been obtained.
You can change your cookie preferences through the controls provided on our website. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
For further information about how we collect and use personal information, please refer to the other sections of this Privacy Policy.
10. HOW WE HOLD AND PROTECT PERSONAL INFORMATION
We hold personal information in electronic records, digital files, business systems and other formats reasonably necessary to operate our business.
We take reasonable steps appropriate to the circumstances to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include access controls, account security measures, password protection, secure file-handling practices, restricted access to client content and the use of service providers that offer relevant security measures.
No method of electronic storage, transmission or online communication is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.
If a data breach occurs, we will respond in accordance with applicable legal obligations, including any applicable requirements to notify affected individuals or regulators.
11. HOW LONG WE RETAIN PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, contractual and business requirements.
Wedding footage and related content
We generally retain wedding footage and related content for up to 24 months after delivery to the client. After this period, the content may be securely deleted or de-identified unless a longer retention period is reasonably necessary for legal, contractual, dispute-resolution or other legitimate business purposes.
Clients should not assume that wedding footage will remain available after the applicable retention period.
Other business records
Other personal information, including financial records, invoices, contracts and business correspondence, may be retained for longer where required by law or reasonably necessary for accounting, taxation, dispute resolution, insurance or other legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, where appropriate and practicable.
Information held in backups or by third-party service providers may not always be removed immediately, but remains subject to applicable retention and security arrangements.
12. ACCESSING AND CORRECTING PERSONAL INFORMATION
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, out of date or misleading.
We will consider and respond to requests in accordance with applicable law. We may need to verify your identity before providing access or making a correction.
In some circumstances, we may be unable to provide access to particular information or may be permitted to refuse a request. If this occurs, we will explain our decision where required by law.
To make a request, contact [email protected].
Requests concerning wedding photographs or videos may involve other identifiable people. We will consider their privacy and other relevant rights when responding.
13. PRIVACY COMPLAINTS AND CONCERNS
If you have a question, concern or complaint about how we have collected, used, stored or disclosed your personal information, please contact us at [email protected].
Please describe your concern and provide sufficient information for us to investigate it. We may contact you for further details or to verify your identity.
We will review the matter, take reasonable steps to investigate and respond within a reasonable timeframe.
If you are dissatisfied with our response, and the matter falls within the jurisdiction of the Office of the Australian Information Commissioner, you may be able to lodge a complaint with that office.
Website: https://www.oaic.gov.au
Privacy enquiries: https://www.oaic.gov.au/privacy
Other complaint or regulatory avenues may apply depending on the privacy law relevant to your circumstances.
14. THIRD-PARTY WEBSITES AND SERVICES
Our website or communications may contain links to third-party websites, platforms or services.
We do not control the privacy practices, security or content of those third parties. If you follow a link or interact with a third-party service, that service's own privacy policy and terms may apply.
We encourage you to review the relevant privacy information before providing personal information to another organisation.
15. CHILDREN'S PRIVACY
Children may appear in photographs, videos and other content captured during weddings and related events.
We do not intentionally collect more personal information about children than is reasonably necessary to provide our services.
Our client contract includes terms relating to the use of wedding content for portfolio and marketing purposes, including the process for notifying us of restrictions. However, a client's agreement does not necessarily establish permission or another lawful basis for every use of an identifiable child's image.
Where required by applicable law, or where appropriate given the circumstances and intended use, we will seek consent or authorisation from a parent, guardian or other legally authorised person before collecting, using or publishing identifiable content involving a child.
We take particular care when considering public marketing use of identifiable images or videos of children.
If a parent, guardian or other person with appropriate authority has concerns about a child's identifiable content, they can contact [email protected]. We will consider the request in accordance with applicable law, contractual obligations and the rights of other individuals.
16. YOUR PRIVACY RIGHTS
Depending on where you live and which privacy laws apply, you may have rights relating to your personal information. These may include rights to:
• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Withdraw consent where processing relies on consent.
• Object to or request restriction of certain processing.
• Request deletion of personal information in circumstances where the law provides that right.
• Complain to a relevant privacy regulator.
These rights are not absolute and may be subject to legal exceptions, contractual obligations and the rights of other people.
If the GDPR or another overseas privacy law applies to our handling of your information, additional rights or requirements may apply. To make a request, contact [email protected].
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology or legal obligations.
The updated version will be published on our website with a revised “Last updated” date.
We encourage you to review this policy periodically to stay informed about how we handle personal information.
18. CONTACT US
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Your Wedded Content Pty Ltd
Email: [email protected]
Website: https://yourweddedcontent.com.au
Trading as: Your Wedded Content
Website: https://yourweddedcontent.com.au
Contact email: [email protected]
Last updated: 12 October 2026
1. INTRODUCTION
Your Wedded Content Pty Ltd (referred to as “Your Wedded Content”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, enquire about our services, book our services, attend an event we cover, communicate with us or otherwise interact with our business.
We provide wedding content creation services, including capturing, creating, editing and delivering photographs, videos and other digital content.
We aim to handle personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business. Where other privacy laws apply to our activities, we will take the applicable requirements into account.
By interacting with us, you acknowledge that you have had the opportunity to read this Privacy Policy. This does not replace any consent or other legal basis required by applicable law.
2. WHO WE ARE
Your Wedded Content Pty Ltd operates the Your Wedded Content business and website.
For privacy-related enquiries, requests or complaints, you can contact us at:
Email: [email protected]
3. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our business and the services you use.
3.1 ENQUIRIES AND CLIENT INFORMATION
When you enquire about our services or become a client, we may collect:
• Your name and contact details, including email address, telephone number and mailing address where relevant.
• Wedding date, venue, location and event details.
• Information about your wedding plans, content preferences and service requirements.
• Booking details, contracts, invoices, payment status and related correspondence.
• Information you voluntarily provide when communicating with us.
• Relevant information about other people involved in your booking or event.
3.2 WEDDING PHOTOGRAPHS, VIDEOS AND EVENT CONTENT
When providing our services, we may collect and create:
• Photographs and video footage.
• Behind-the-scenes content and other digital recordings.
• Images, voices and other information that may identify clients, guests, suppliers or other attendees.
• Information about the timing, location and context of an event.
• Edited content, deliverables and associated project files.
Wedding content may contain personal information about people other than the client who booked our services. We take this into account when using, sharing and publishing content.
3.3 PAYMENTS AND FINANCIAL INFORMATION
We may collect information necessary to manage bookings and payments, including invoice details, payment confirmations, transaction references and relevant financial records.
Payments may be processed by third-party payment providers. We do not intentionally collect or retain full payment card details where these are handled directly by the payment provider.
3.4 WEBSITE AND TECHNICAL INFORMATION
When you visit our website, we or our service providers may collect technical and usage information, including:
• IP address and approximate location.
• Browser type, device type and operating system.
• Pages visited, referral sources and interactions with our website.
• Dates, times and duration of visits.
• Cookie identifiers and similar tracking information.
We may use website analytics services to understand how visitors find and interact with our website, measure website performance and improve our services and online presence.
The information collected depends on the analytics services and technologies enabled on our website.
3.5 COMMUNICATIONS AND FEEDBACK
We may collect information contained in emails, messages, meeting communications, feedback, reviews, testimonials, complaints and other interactions with us.
3.6 INFORMATION FROM OTHER SOURCES
Where reasonably necessary, we may receive personal information from people involved in your booking, event suppliers, authorised representatives, payment providers, social media platforms or other third parties.
Where we receive information about someone from another person, we will handle it in accordance with applicable law.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
Directly from you when you submit an enquiry, complete a booking form, enter into a contract or communicate with us.
• When we provide our services and capture content at weddings or related events.
• When you visit or interact with our website.
• Through cookies, analytics and similar technologies, subject to applicable consent requirements.
• From authorised representatives, clients, event organisers or other people involved in a booking.
• Through third-party service providers that support our business operations.
• Where reasonably practicable, we will explain why we collect personal information and how we intend to use it.
If you choose not to provide information we reasonably need to manage a booking or provide our services, we may be unable to respond to your enquiry, enter into a contract or provide some or all of the requested services.
5. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
• Responding to enquiries and communicating with prospective and existing clients.
• Preparing quotes, managing bookings and entering into contracts.
• Planning, capturing, editing, storing and delivering wedding content.
• Managing payments, invoices, refunds and financial records.
• Providing customer support and responding to feedback or complaints.
• Managing our business operations, administration and recordkeeping.
• Operating, maintaining, securing and improving our website.
• Measuring website traffic, visitor behaviour and marketing performance.
• Publishing and promoting our work in accordance with Section 6.
• Meeting legal, regulatory, insurance and contractual obligations.
• Establishing, exercising or defending legal claims.
• Protecting our business, clients, systems and property against fraud, misuse or security incidents.
We will not use personal information for purposes that are incompatible with the circumstances of collection unless permitted or required by applicable law.
6. WEDDING CONTENT, PORTFOLIOS AND SOCIAL MEDIA
Your wedding content is created primarily to fulfil the services agreed with our clients.
Under the terms of our client contract, we may use selected photographs, videos, behind-the-scenes content and other material captured during a wedding for our portfolio, website, social media accounts and other promotional activities, unless the client advises us otherwise in accordance with the contract.
Our clients can notify us of any applicable restrictions on marketing use before the event, in accordance with their contract. We will take those restrictions into account when selecting and publishing content.
Wedding content may feature identifiable clients, guests, suppliers and other attendees. Our client's agreement to our contract does not necessarily establish permission or another lawful basis for every use of every individual's personal information. We will take reasonable steps to address applicable privacy, consent and authorisation requirements, particularly when publishing identifiable content involving children or other individuals whose permission may be required.
We use wedding content for the purposes described above and do not assume that permission to capture or deliver content automatically permits every possible use or disclosure.
If you have concerns about the use of identifiable content, please contact [email protected]. We will consider requests to restrict, remove or stop using material, taking into account applicable law, contractual arrangements and the rights of other people.
Once content has been published online, third parties may copy, share or retain it beyond our control. We cannot guarantee the removal of copies held or redistributed by third parties.
7. WHEN WE DISCLOSE PERSONAL INFORMATION
We do not sell personal information.
We may disclose personal information to third-party service providers where reasonably necessary to operate our business, manage bookings, provide our services, process payments, maintain records and operate our website.
Depending on the information involved and the services we use, these providers may operate in the following categories:
• Client management and booking services: to manage enquiries, bookings, contracts and client communications.
• Email, communication and productivity services: to manage business correspondence, documents and meetings.
• Payment processing services: to process payments and related transactions.
• Accounting and financial administration services: to manage invoices, receipts, financial records and reporting.
• File storage, transfer and delivery services: to store, manage and deliver photographs, videos and other client content.
• Website hosting and technical infrastructure services: to host, maintain, secure and monitor our website and related systems.
• Website analytics and search reporting services: to measure website traffic, understand visitor behaviour and assess search performance.
• Social media and marketing services: to communicate with clients, publish content and promote our business.
We may also disclose personal information to professional advisers, insurers, regulators, law enforcement agencies, courts or other parties where required or authorised by law, or where reasonably necessary to establish, exercise or defend legal claims.
If our business is sold, restructured or transferred, personal information may be disclosed where reasonably necessary for that transaction and subject to applicable law.
Some service providers may process or store personal information outside Australia. Further information about overseas processing and disclosures is provided in Section 8.
8. OVERSEAS PROCESSING AND DISCLOSURES
Some of our third-party service providers may store, process or access personal information outside Australia. This may occur in countries where our service providers, their related entities, data centres or subprocessors operate.
Depending on the services used and their infrastructure, personal information may be stored, processed or accessed in countries including the United States, New Zealand, the United Kingdom, countries within the European Union, and other countries in which our service providers or their subprocessors operate.
We do not guarantee that personal information will be stored exclusively in Australia, and we may not know the precise location in which every item of personal information is stored or accessed at any given time.
Where applicable law requires us to take steps to protect personal information disclosed to overseas recipients, we will take those steps. Where the General Data Protection Regulation (GDPR) applies, we will implement any required safeguards for international transfers, which may include an applicable adequacy decision or approved contractual safeguards.
Where required by applicable Australian privacy law, we will identify the countries in which overseas recipients are likely to be located, where it is practicable to do so.
9. COOKIES AND WEBSITE ANALYTICS
Our website uses cookies and similar technologies to support website functionality, remember preferences where applicable, understand website traffic and improve the visitor experience.
We use website analytics services to measure how visitors interact with our website, including which pages are visited, how visitors arrive at our website and how our website performs.
Some cookies and similar technologies may be provided by third parties and may collect information about your device, browsing activity and interactions with our website.
We provide a cookie consent mechanism that allows visitors to accept or reject optional cookies and manage their preferences. Where required by applicable law, non-essential cookies and tracking technologies will only be activated after the necessary consent has been obtained.
You can change your cookie preferences through the controls provided on our website. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
For further information about how we collect and use personal information, please refer to the other sections of this Privacy Policy.
10. HOW WE HOLD AND PROTECT PERSONAL INFORMATION
We hold personal information in electronic records, digital files, business systems and other formats reasonably necessary to operate our business.
We take reasonable steps appropriate to the circumstances to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include access controls, account security measures, password protection, secure file-handling practices, restricted access to client content and the use of service providers that offer relevant security measures.
No method of electronic storage, transmission or online communication is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.
If a data breach occurs, we will respond in accordance with applicable legal obligations, including any applicable requirements to notify affected individuals or regulators.
11. HOW LONG WE RETAIN PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, contractual and business requirements.
Wedding footage and related content
We generally retain wedding footage and related content for up to 24 months after delivery to the client. After this period, the content may be securely deleted or de-identified unless a longer retention period is reasonably necessary for legal, contractual, dispute-resolution or other legitimate business purposes.
Clients should not assume that wedding footage will remain available after the applicable retention period.
Other business records
Other personal information, including financial records, invoices, contracts and business correspondence, may be retained for longer where required by law or reasonably necessary for accounting, taxation, dispute resolution, insurance or other legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, where appropriate and practicable.
Information held in backups or by third-party service providers may not always be removed immediately, but remains subject to applicable retention and security arrangements.
12. ACCESSING AND CORRECTING PERSONAL INFORMATION
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, out of date or misleading.
We will consider and respond to requests in accordance with applicable law. We may need to verify your identity before providing access or making a correction.
In some circumstances, we may be unable to provide access to particular information or may be permitted to refuse a request. If this occurs, we will explain our decision where required by law.
To make a request, contact [email protected].
Requests concerning wedding photographs or videos may involve other identifiable people. We will consider their privacy and other relevant rights when responding.
13. PRIVACY COMPLAINTS AND CONCERNS
If you have a question, concern or complaint about how we have collected, used, stored or disclosed your personal information, please contact us at [email protected].
Please describe your concern and provide sufficient information for us to investigate it. We may contact you for further details or to verify your identity.
We will review the matter, take reasonable steps to investigate and respond within a reasonable timeframe.
If you are dissatisfied with our response, and the matter falls within the jurisdiction of the Office of the Australian Information Commissioner, you may be able to lodge a complaint with that office.
Website: https://www.oaic.gov.au
Privacy enquiries: https://www.oaic.gov.au/privacy
Other complaint or regulatory avenues may apply depending on the privacy law relevant to your circumstances.
14. THIRD-PARTY WEBSITES AND SERVICES
Our website or communications may contain links to third-party websites, platforms or services.
We do not control the privacy practices, security or content of those third parties. If you follow a link or interact with a third-party service, that service's own privacy policy and terms may apply.
We encourage you to review the relevant privacy information before providing personal information to another organisation.
15. CHILDREN'S PRIVACY
Children may appear in photographs, videos and other content captured during weddings and related events.
We do not intentionally collect more personal information about children than is reasonably necessary to provide our services.
Our client contract includes terms relating to the use of wedding content for portfolio and marketing purposes, including the process for notifying us of restrictions. However, a client's agreement does not necessarily establish permission or another lawful basis for every use of an identifiable child's image.
Where required by applicable law, or where appropriate given the circumstances and intended use, we will seek consent or authorisation from a parent, guardian or other legally authorised person before collecting, using or publishing identifiable content involving a child.
We take particular care when considering public marketing use of identifiable images or videos of children.
If a parent, guardian or other person with appropriate authority has concerns about a child's identifiable content, they can contact [email protected]. We will consider the request in accordance with applicable law, contractual obligations and the rights of other individuals.
16. YOUR PRIVACY RIGHTS
Depending on where you live and which privacy laws apply, you may have rights relating to your personal information. These may include rights to:
• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Withdraw consent where processing relies on consent.
• Object to or request restriction of certain processing.
• Request deletion of personal information in circumstances where the law provides that right.
• Complain to a relevant privacy regulator.
These rights are not absolute and may be subject to legal exceptions, contractual obligations and the rights of other people.
If the GDPR or another overseas privacy law applies to our handling of your information, additional rights or requirements may apply. To make a request, contact [email protected].
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology or legal obligations.
The updated version will be published on our website with a revised “Last updated” date.
We encourage you to review this policy periodically to stay informed about how we handle personal information.
18. CONTACT US
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Your Wedded Content Pty Ltd
Email: [email protected]
Website: https://yourweddedcontent.com.au
